Did you know that you can track your child’s education on any computer, phone, or tablet? The NYC Schools Account (NYCSA) is an app that lets you see your student’s grades, attendance, fitness results, schedule, and more from anywhere and in all DOE languages: Arabic, Bengali, Chinese, English, French, Haitian Creole, Korean, Russian, Spanish, and Urdu. Get started right now!(Open external link)

What’s Next?

You have to add students to the account in order to see more detailed information. Once you have done this, you can enjoy all the benefits your NYC Schools Account provides, including access to your child’s:

• Grades
• Test scores
• Attendance
• Transportation information
• Reading level
• Progress towards graduation
• Schedule
• Health
• Enrollment history, and more!

Adding Students

• If you do not have a creation code, or the school did not send you a letter about NYCSA, you will have to register in-person or teleconference into a school. Use the Find a School tool to get your child’s school’s contact and location information.
• To register at school, bring a valid photo ID (like your passport, driver’s license, or IDNYC) and your child’s nine-digit student ID number, which can be found on your child’s report card.
• To register over teleconference, your child's school will verify you or your child's identity by voice or sight.

You can add other students to your account as well, using the same process as above.

Sharing Access

You can invite other adults—like relatives or a tutor—to see information about your child on NYCSA. Some of the information on NYCSA is private, so be careful about who you invite.

To invite someone to NYCSA, log into your account and click on the Manage User Access page, to send an invitation to that adult’s email address. They will be prompted to enter your child’s nine- digit student ID and an Account Creation Code.
From this page, you can control how much information other users are able to see. You can assign a user to one of three roles:

• Custodial users can see all information available about a child in your NYCSA account. Parents have this level when they register an account.
• Noncustodial users can only see part of the information available.
• Additional users can only see information the custodial user lets you see.

If you were invited to access a NYCSA account and suddenly see less information than you are used to, it means someone changed your role.

Updating Your Contact Information

If you are a parent who lives with your child, or a custodial or non-custodial guardian, you can update your own cell phone number and email address in your NYC Schools Account, using the Emergency Contact page found under My Account.

The cell phone number you provide will be used by the DOE to contact you directly in the event of an emergency. We recommend reaching out to your child’s school to confirm that their records reflect your updated contact information and preferences.

When you sign in to your NYCSA account, you will see a pop-up message reminding you to update your emergency contact information, including your cell phone number and email address. You may click Update Now to go directly to the Emergency Contact page.

If you need to update your home phone number, you must contact your school directly to make the change(s), as this feature is not yet available.

Security

The information stored in NYCSA is secured and protected by 128-bit SSL encryption. Information about your child is protected under the Family Educational Rights and Privacy Act(Open external link) (FERPA).

Contact us

If you have questions about your child’s NYC Schools Account, contact your child’s school or call 311.

If any of the information you see about your child in NYC Schools Account is incorrect, contact your child’s school.

If you are having trouble accessing your account, or have forgotten your password, used the “Forgot your password?” link on the sign-in page to reset it. If the problem continues, contact your child’s school.

For any questions about your access to another child’s NYC Schools Account, we encourage you to speak with the child’s parent.

Source: https://www.schools.nyc.gov/learning/student-journey/nyc-schools-account