Our Programs


TeachHub is a portal to support students and teachers. The portal provides quick links to essential applications for remote learning.

DOE Student Accounts

The DOE has created student accounts for every single New York City public school student, including 3K and Pre-K students.

iPad Troubleshooting - Internet Help

Use this iPad Troubleshooting page for information on connecting a DOE issued iPad to the Cellular Data, Fixing Problems with Internet Connectivity, Signing into the Learn at Home App, Enabling Your iPad as a Hotspot, and learning about the other apps that are installed on your device.

Getting Started with Your iPad

The DOE has loaned iPads to students across the city for remote learning. Here you will find information on how to get started with your iPad. School staff and community members can also use this information to help students with connectivity and other troubleshooting issues.

iPad Requests

The DOE has loaned more than 320,000 internet-enabled iPads to students since transitioning to remote learning. We have made great strides in closing the digital divide and getting devices into the hands of our students who need them.

Students who will attend a DOE school in the fall may keep their DOE iPad over the summer. In the fall, returning students will be asked to bring the DOE device to the school they will attend at that time. This includes students transitioning to new DOE schools, such as middle or high schools or students transferring to a new DOE school. That device will stay in the school’s inventory at and can be reassigned by the school, as needed.
RSS Feed